Privacy.In plain language.

This website

superwingman.com collects information you choose to submit through its contact forms. Like any web server, ours may keep short-lived technical logs (such as IP address and pages requested) to keep the site running and secure.

Businesses that use a Wingman

When a business hires a Wingman, we connect to the texting number, calendars and tools that business chooses (such as its CRM) to read the contacts, conversations, calendars and pipelines the Wingman needs to do its job, and to send texts, book appointments and update deals when the business allows it. The business decides what its Wingman may do and can turn it off at any time.

For that work the business is in charge of its customers’ information, and we process it on the business’s behalf. We use it only to run the Wingman for that business. We do not sell it, and we do not use one business’s information for another business.

People who text a business

If you text a business that uses a Wingman, your messages may be read and answered by that Wingman. Reply STOP at any time and you will not get further automated texts. For questions about your information, contact the business you were texting, or reach us at the address below.

Service providers

• The CRM and messaging tools a business chooses to connect, such as GoHighLevel.
• Hosting and model providers we use to run the service. They process information only to provide it to us.

How long we keep things

We keep business data while the business uses Super Wingman. When a business leaves, we delete or return its data within a reasonable time, unless the law requires us to keep it.

Super Wingman on iPhone and iPad

The app uses your name, email, profile image and account identifiers to sign you in and give you access to the right business. Clerk provides authentication and processes sign-in security and device information.

Workspaces can contain lead names, contact details and service addresses; conversation text and attachments; appointments, lead stages, business knowledge, notes and staff activity. Connected services can provide order, quote, invoice, payment and marketing records. These records belong to the relevant workspace and its authorized people.

Device identifiers and push-registration tokens route notifications and incoming calls. You can manage notification permission in iOS Settings and notification preferences in the app. Service-operation records, delivery information, response timings and technical error reports help us run and troubleshoot the service. Error reporting removes direct contact details and sensitive request content; technical record and workspace identifiers may remain.

Payment providers process payment details for supported business subscriptions. Super Wingman receives subscription and payment-status metadata used for business access checks. Phone services may require business registration details and carrier-compliance documents.

Calls and media permissions

Microphone access is used for calls you make or answer. Camera and photo access are optional when you choose to attach an image. You can decline optional permissions and still read workspace information. The app does not request GPS or access to your phone’s address book.

When a business enables recording or transcription, call and voicemail audio and resulting transcripts or summaries can be stored for authorized team use. Wingman’s recording default is off; recording and media retention are controlled by the business’s phone settings. Businesses must follow applicable recording-consent rules and inform callers as required. Connected services may have their own recording settings and retention.

AI assistance and processors

AI features process relevant business facts, contact information, conversation history and staff questions to produce replies, suggestions and drafts. Customer-facing text uses the server’s Codex/ChatGPT service. Staff text tools use DeepSeek through OpenRouter and can fall back to Codex/ChatGPT. Call and voicemail audio can be sent to Whisper Large V3 Turbo through OpenRouter and its selected speech provider for transcription. Staff summaries use a configured text model through Codex/ChatGPT or OpenRouter.

Staff text-model requests use OpenRouter routes configured for zero-data-retention processing. Codex/ChatGPT processing, including fallback when a staff model is unavailable, does not have that guarantee. Provider retention and training practices depend on the applicable account and provider terms. This is separate from the messages, drafts and Ask history stored in Super Wingman; we do not promise universal zero retention.

Connected-business marketing analytics are a business feature. Super Wingman does not use advertising identifiers to target signed-in staff users across other companies’ apps and websites.

Deleting your personal account

Open Settings → Account → Manage account → Delete account, or open Manage account from your account menu. The direct account-settings page also works without a workspace or an active business subscription. Type DELETE and verify your identity to confirm.

Your access and workspace memberships are revoked immediately, and your Clerk sign-in is deleted. If the sign-in provider is unavailable, deletion retries automatically. Private Ask chats and reports, notification settings, device registrations, user-created API credentials and other personal account records are removed in background cleanup, normally within a few minutes. An interrupted request revokes access and retries automatically until cleanup finishes. This does not delete other teammates’ accounts, shared contacts, customer conversations, business records or shared files.

Shared records remain under the business’s control for its service, audit and legal obligations. Unnecessary actor profile details are removed; a non-identifying record identifier may remain for history and referential integrity. Business subscription cancellation is separate: deleting a personal account does not automatically cancel, refund or change a subscription.

If you are a business’s sole owner, transfer ownership in Settings → Team first to keep it open, or proceed with personal account deletion. The business is frozen and its closure request is sent to Super Wingman admins, who close it within 30 days. Your personal access is revoked right away while login deletion and private cleanup complete. Super admins cannot delete themselves using this flow.

Nightly backups may contain earlier records for up to 14 retained snapshots. Restores must reapply deletion records before access is restored. A minimal deletion marker prevents an old sign-in token from recreating your account; it contains no usable login, name or email. For other data requests, contact info@superwingman.com.

Security

Access is limited to the people who need it, connections are encrypted, and credentials for connected accounts are stored encrypted. No system is perfect, and we will tell affected businesses promptly if something goes wrong.

Contact

Questions or requests: info@superwingman.com. We may update this page; the date at the top shows when it last changed.